Island is the ideal environment for enterprise work, where security is everywhere without ever getting in the way.

The Island Enterprise Platform unifies AI enablement, network access, data protection, identity, and endpoint control into one coherent workspace—so organizations get universal visibility and control, and users get a fast, fluid, beautifully simple experience. It's not just a better way to secure work. It's a better way to work. Backed by investors like Coatue Management, Insight Partners, and Sequoia Capital, and trusted by some of the largest, most respected enterprises on the planet, Island is redefining what the modern workplace can be.

Come join us in building something that's already changing how the world works.

The Mission

As an IT Lab Systems Engineer at Island, you are the architect of the "Customer Mirror." You won't just be managing a static lab; you will be building, breaking, and reconstructing diverse enterprise ecosystems to push the boundaries of our Enterprise Browser. You are the bridge between complex customer environments and our R&D team, ensuring that no matter how unique a client’s setup is, Island works flawlessly within it.

What You’ll Do Day-to-Day

• Architect & Orchestrate: Own the end-to-end management of our hybrid lab (Physical, Virtual, and Cloud).
• Environment Replication: Act as a "Technical Chameleon," rapidly spinning up specific customer infrastructures—ranging from legacy Windows Server setups to modern cloud-native stacks—to reproduce complex edge cases.
• R&D Enablement: Collaborate directly with Engineering to provide a "live fire" testing ground for new features, ensuring compatibility across a massive matrix of security and networking products.
• Cross-Platform Troubleshooting: Dive deep into OS-level issues across Windows, macOS, Linux, and mobile (iOS/Android) to identify where the browser interacts with the local system.

The Tech Stack You’ll Master

We deal with the "Full Stack" of enterprise security. You should have experience (or a strong desire to dive deep) in:

• Identity & Access: Okta, Azure Entra ID, SCIM, and PKI.
• Security & Data Protection: DLP (Symantec, Forcepoint), EPP/EDR, and CASB integrations.
• Infrastructure & Virtualization: Windows Server, Active Directory, SMB, VDI (AVD, RDS), and Linux.
• Networking & Connectivity: Deep TCP/IP, DNS, DHCP, VPNs, SASE, and ZTNA architectures.
• Visibility: SIEM, Syslog, and advanced Firewall configuration.