We’re looking for an experienced and detail-oriented Bookkeeper to join our finance team. You’ll report directly to our Director of Finance and play a key role in managing financial operations in a high-growth, international tech environment.

The Bookkeeper will be responsible for the complete and accurate management of all financial records in Israel, ensuring compliance with Israeli accounting principles (US GAAP or Israeli GAAP as applicable), tax laws, and internal policies. This role requires a highly organized, detail-oriented professional with a strong understanding of Israeli bookkeeping regulations and a proven ability to lead and manage the bookkeeping function. The Bookkeeper will work closely with the Director of Finance, external auditors, and other departments to ensure the integrity of financial data and support strategic decision-making.

Key Responsibilities:

·     Full Cycle Bookkeeping: Full responsivity for the company’s day-to-day bookkeeping in Israel, including accounts payable, bank reconciliations, credit cards, expense/travel reports, and journal entries.

·     Financial Reporting: Support in monthly closings and preparing accurate and timely financial statements, including profit and loss statements and balance sheets, in accordance with US GAAP.

·     Accounts Payable: Managing the accounts payable activity and balances, including creation of new vendors, recording vendor invoices, maintaining approval flow, and communication with the company’s vendors.

·     Bank Transactions and Payments Management: Oversee and process all bank transactions, including payments for payroll, accounts payable and institutions/authorities, while monitoring bank balances and operational efficiency.

·     Tax Compliance: Prepare and submit monthly and annual tax reports to the Israeli Tax Authorities, while ensuring compliance with all relevant Israeli tax regulations, including income tax, VAT, and withholding taxes.

·     Process Improvement: Continuously identify and implement improvements to bookkeeping processes and systems to enhance efficiency and accuracy.

·     Ad-hoc Projects: Participate in various projects and provide financial analysis as required.

 Required Qualifications

·     A certified Bookkeeper (Level 1+2) – mandatory

·     Minimum 3 years of bookkeeping experience – mandatory

·     Experience working in a global High-Tech company – mandatory

·     English – Fluent / Native-level / Near-native proficiency

·     Experience in working with NetSuite - a significant advantage

·     Advanced level of Excel skills

Required soft skills

·     Excellent interpersonal skills, team player and service oriented

·     Proactive, initiative and with a can-do attitude

·     Perform well under pressure, able to multitask and prioritise, and perform a wide variety of admin duties

·     Independent, highly organized and attentive to details

·      Hybrid working model – 4 times a week from the office (Tel Aviv)

We’re a team of hungry, high-character professionals from all backgrounds who came together to reinvent work for the modern enterprise.

Island, the Enterprise Browser is the ideal enterprise workplace where work flows freely while remaining fundamentally secure. With the core needs of the enterprise naturally embedded in the browser itself, Island gives organizations complete control, visibility, and governance over the last mile, while delivering the same smooth Chromium-based browser experience users expect. What we’re building now - it’s not another solution. It’s a whole new chapter for enterprise work.

Island, a rapidly expanding startup developing an Enterprise Browser, is seeking an experienced Escalation Engineer to join our growing team. This is an exciting opportunity to be a part of our first Escalation team, working closely with our Engineering and Support organizations.

Responsibilities:

As an Escalation Engineer, you will be responsible for:

1. Managing escalated support cases and conducting intricate technical investigations in collaboration with our Research and Development team.
2. Working closely with Island customers, including many global, Fortune 500 companies, on providing solutions that meet their needs.
3. Providing effective resolutions to customer issues, ensuring bugs are reported and addressed promptly.
4. Representing the customer’s perspective in internal discussions, and working closely with our Product and R&D leadership to ensure customer satisfaction.
5. Sharing knowledge through the creation of internal documentation and mentoring our customer-facing teams (Support, Customer Success, Sales Engineering).

The ideal candidate will have:

1. A minimum of 5 years of experience in the Customer Support field, preferably as a Tier 3 support or Escalation Engineer.
2. Proven experience with SaaS and Cloud-based troubleshooting as well as strong capabilities in web troubleshooting and debugging.
3. Experience with investigation tools, as well as alerting and monitoring tools.
4. Experience in Cyber Security.
5. Ability to read and understand code.

At Island, we value our team members and strive to create a supportive and growth-oriented environment. If you are a problem-solver who enjoys technical challenges, has a passion for customer service, and possesses a strong background in Cyber Security and coding, we would love to hear from you.

Build the Future of Enterprise Software with Us

We’re a team of passionate, high-caliber engineers and professionals from diverse backgrounds, united by a mission: to reinvent the modern workplace with technology that is both powerful and elegant. We believe great teams are built on talent, collaboration, and shared purpose—not just resumes. If you thrive on solving complex engineering challenges, building rock-solid software, and working with smart, driven people, you might be exactly who we’re looking for.

Ask Yourself:

• Do I care deeply about writing clean, scalable, and maintainable code?
• Do I take pride in building software that meets the highest standards of quality and reliability?
• Do I enjoy collaborating with other top-talented engineers to push boundaries and create something truly impactful?

If you answered yes, let’s talk. This might be the opportunity both of us have been waiting for.

What We’re Building

Island is redefining the enterprise browser experience—where security, usability, and enterprise control coexist seamlessly. By embedding core security and IT needs directly into the browser, we empower organizations with complete control while delivering the familiar, smooth Chromium-based experience users expect. Our customers include some of the world’s top companies, and we’re now tackling an even bigger challenge: creating the ultimate secure workspace for the modern enterprise.

Why Join Us?

• Collaborate with Brilliant Engineers: Work with professionals who value clean architecture, maintainable code, and long-term scalability.
• Innovate with Modern Cloud Technologies: Focus on performance, resilience, and security at scale.
• Commit to Quality: Build testable, high-quality software in an environment that prizes automation and best practices.
• Solve Complex Challenges: Tackle problems at the intersection of security, infrastructure, and user experience.
• Hybrid Work Environment: Enjoy the best of both worlds with our flexible, hybrid model based in a vibrant office in the Warsaw city center.

If you're excited by the idea of shaping the future of enterprise work—where security and productivity go hand in hand—we’d love to hear from you.

• Core Engineering Expertise: Deep understanding of software engineering fundamentals including data structures, algorithms, code complexity, automated testing.
• Proven Track Record: Significant experience delivering robust, scalable software in complex environments.
• Problem Solving: Strong analytical skills to break down complex problems and design effective, efficient solutions.
• Adaptability: Comfortable with evolving technologies and agile development practices.
• Strong communication skills: Ability to present your work, communicate progress, ask for help and work within a team.

We’re a team of hungry, high-character professionals from all backgrounds who came together to reinvent work for the modern enterprise. And we’re always looking for world-class human beings (not resumes) to join the movement.

Island, the Enterprise Browser is the ideal enterprise workplace where work flows freely while remaining fundamentally secure. With the core needs of the enterprise naturally embedded in the browser itself, Island gives organizations complete control, visibility, and governance over the last mile, while delivering the same smooth Chromium-based browser experience users expect. What we’re building now - it’s not another solution. It’s a whole new chapter for enterprise work.

 As a Product Security Researcher at Island, you will dive deep into the security landscape of modern browsers, operating systems, and enterprise applications to discover novel vulnerabilities, evaluate real-world threat scenarios, and help shape our security posture through innovation and hands-on research. You will be instrumental in driving advanced security initiatives that help maintain Island’s position at the cutting edge of secure enterprise computing.

Key Responsibilities:

• Vulnerability Research: Identify and analyze vulnerabilities in browser components, system integrations, and third-party libraries relevant to the Island Enterprise Browser.
• Security Testing & Tooling: Develop custom tooling and automation for security testing, fuzzing, and vulnerability detection tailored to our product stack.
• Threat Modeling: Collaborate with developers, architects, and the Product Security Lead to assess threat scenarios and attack surfaces for new features and integrations.
• Exploit Prototyping: Build proof-of-concepts to validate the impact and exploitability of discovered security issues.
• Collaboration & Knowledge Sharing: Support development teams in secure coding practices, and contribute to internal knowledge bases and playbooks.

Security Research Enablement: Stay ahead of the curve by tracking current exploits, security trends, and techniques; attend or present at security conferences and engage with the broader security community.

• Strong understanding of browser internals, OS security mechanisms, or application-layer security.
• Proficiency in one or more programming/scripting languages (e.g., Python, JavaScript, C/C++, Go).
• Experience in vulnerability research, bug hunting, reverse engineering, or exploit development.
• Familiarity with common vulnerability classes (e.g., XSS, RCE, memory corruption, sandbox escapes).
• Curiosity-driven mindset with a passion for breaking things and understanding how they work.
• Experience with fuzzing tools, debuggers, or reverse engineering frameworks is a strong plus.

We’re a team of hungry, high-character professionals from all backgrounds who came together to reinvent work for the modern enterprise. And we’re always looking for world-class human beings (not resumes) to join the movement.

Island, the Enterprise Browser is the ideal enterprise workplace where work flows freely while remaining fundamentally secure. With the core needs of the enterprise naturally embedded in the browser itself, Island gives organizations complete control, visibility, and governance over the last mile, while delivering the same smooth Chromium-based browser experience users expect. What we’re building now - it’s not another solution. It’s a whole new chapter for enterprise work.

Island, a rapidly expanding startup developing an Enterprise Browser, is seeking an experienced Salesforce Engineer to join our growing team. This is an exciting opportunity to be a part of our team, working closely with our Engineering and Support organizations.

Responsibilities:

• Day-to-day management and technical support of Salesforce.
• Operation and integration of Salesforce with Slack.
• Handling feature requests and maintaining existing system code.
• Working directly with Salesforce and Slack APIs.
• Gathering business requirements and providing technical solutions.
• Potential future ownership of automation processes.
• Managing specific Salesforce features and modules (Sales, Support, etc.).

• Hands-on experience with Salesforce — operation, customization, and integrations.
• Strong familiarity with workflows and API integrations (especially Salesforce to Slack).
• Analytical skills and the ability to translate business requirements into scalable technical solutions.
• Experience working with or developing in Apex.
• High motivation and ability to thrive in a fast-paced startup environment.
• Strong problem-solving skills and attention to detail.

Nice to Have:

• Experience building Salesforce-based portals.
• Familiarity with Service Cloud, Agentforce, or Einstein AI.
• Experience in fast-growing startups or with complex CRM environments.
• Exposure to third-party automation tools (like Make, Zapier, etc.).

At Island, we value our team members and strive to create a supportive and growth-oriented environment. If you are a problem-solver who enjoys technical challenges, has a passion for customer service, and possesses a strong background in Cyber Security and coding, we would love to hear from you.

We’re a team of hungry, high-character professionals from all backgrounds who came together to reinvent work for the modern enterprise. And we’re always looking for world-class human beings (not resumes) to join the movement.

Island, the Enterprise Browser is the ideal enterprise workplace where work flows freely while remaining fundamentally secure. With the core needs of the enterprise naturally embedded in the browser itself, Island gives organizations complete control, visibility, and governance over the last mile, while delivering the same smooth Chromium-based browser experience users expect. What we’re building now - it’s not another solution. It’s a whole new chapter for enterprise work.

As a Security Operations Lead at Island, you will operationalize and enhance the security of the Island Enterprise Browser by building proactive security controls, monitoring for real-world threats, and driving rapid response initiatives. You will play a critical role in safeguarding our infrastructure and customer environments, shaping the operational backbone of our security posture through precision, innovation, and real-world vigilance.

Key Responsibilities

• Security Monitoring & Incident Response:  Design, implement, and maintain security monitoring solutions; investigate and respond to security events, anomalies, and vulnerabilities relevant to the Island Enterprise Browser and supporting infrastructure.
• Operational Security Automation: Develop custom automation for detection, alerting, triage, and response workflows; optimize signal-to-noise ratio to enable fast and accurate threat detection.
• Threat Intelligence & Hunting: Collect, analyze, and operationalize threat intelligence relevant to our threat model; conduct proactive threat hunting activities tailored to the enterprise browser domain.
• Security Operations Playbooks: Create and maintain incident response guides, runbooks, and operational playbooks to enable structured, high-fidelity security operations and empower cross-functional teams.
• Security Enablement & Awareness: Collaborate with product, engineering, and IT teams to improve security awareness, deliver training, and drive adoption of security best practices across Island.

• Strong understanding of detection engineering, security operations workflows, and incident response practical experience.
• Proficiency in scripting and automation (e.g., Python, Bash, PowerShell) to build scalable security tooling.
• Hands-on experience (3+ years) with SIEM, EDR, cloud security monitoring, and incident management.
• Familiarity with cloud security (AWS/GCP/Azure) principles and secure DevOps practices.
• Solid grasp of modern attack techniques, threat actor behaviors, and vulnerability exploitation patterns.
• Curiosity-driven, operations-focused mindset with a passion for keeping adversaries out and operations resilient.
• Experience in building or running purple teaming activities is a strong plus.

We’re a team of hungry, high-character professionals from all backgrounds who came together to reinvent work for the modern enterprise.

Island, the Enterprise Browser is the ideal enterprise workplace where work flows freely while remaining fundamentally secure. With the core needs of the enterprise naturally embedded in the browser itself, Island gives organizations complete control, visibility, and governance over the last mile, while delivering the same smooth Chromium-based browser experience users expect.

What we’re building now - it’s not another solution. It’s a whole new chapter for enterprise work.

What you’ll do:

• Be part of an R&D group of tech savvies responsible for end-to-end feature development, from research and design to production.
• Dive deep into the huge open code base of Chromium, research and define solutions for real-world enterprise problems, and help our customer security and productivity.
• Work closely with product, web developers, security, and field engineers to push forward Island solutions.
• React and interact with real customers and real enterprise challenges.
• Research low level Android technologies to build innovative solutions on top of the Chromium code base.

What you need to have:

• 5+ years of software development experience, with emphasis on networking-based applications.
• Solid experience with object-oriented languages including C/C++ & Java/Kotlin.
• Experience with Android app development.
• Experience with developing large-scale, real-time complex software system.

We’re a team of hungry, high-character professionals from all backgrounds who came together to reinvent work for the modern enterprise.

And we’re always looking for world-class human beings (not resumes) to join the movement.

We’re expanding in all directions. If you want in, ask yourself these 3 questions:

• Does making iconic tech for the biggest companies on earth sound thrilling?
• Do others consider me an expert at what I do?
• Am I a quick learner, team player, and genuinely good person

If so, keep reading. This might be the opportunity both of us have been waiting for.

Island, the Enterprise Browser is the ideal enterprise workplace where work flows freely while remaining fundamentally secure. With the core needs of the enterprise naturally embedded in the browser itself, Island gives organizations complete control, visibility, and governance over the last mile, while delivering the same smooth Chromium-based browser experience users expect.

Led by experienced leaders of the enterprise security and browser technology space and backed by leading venture funds -- Sequoia Capital, Cyberstarts, Insight Partners and Stripes Capital -- Island is redefining the future of work for some of the largest, most respected enterprises in the world.

We’ve researched every corner of the modern enterprise. Built industry-defining tech like anti-virus software and browser isolation. Delivered products like DLP and proxies to millions worldwide.

But what we’re building now - it’s not another solution. It’s a whole new chapter for enterprise work. The challenges, the complexity, the scale - this is bigger than everything we’ve done before. Combined.

Send us your CV - let’s talk.

We’re a team of hungry, high-character professionals from all backgrounds who came together to reinvent work for the modern enterprise.

Island, the Enterprise Browser is the ideal enterprise workplace where work flows freely while remaining fundamentally secure. With the core needs of the enterprise naturally embedded in the browser itself, Island gives organizations complete control, visibility, and governance over the last mile, while delivering the same smooth Chromium-based browser experience users expect.

What we’re building now - it’s not another solution. It’s a whole new chapter for enterprise work.

What you’ll do:

• Be part of an R&D group of tech savvies responsible for end-to-end feature development, from research and design to production.
• Dive deep into the huge open code base of Chromium, research and define solutions for real-world enterprise problems and help our customer security and productivity.
• Work closely with product, web developers, security, and field engineers to push forward Island solutions.
• React and interact with real customers and real enterprise challenges.

What you need to have

• 6+ years of hands-on software low-level development experience in C++ or C (preferably using modern standards).
• Deep understanding of systems internals and/or low-level research background.
• Experienced with low-level design practices.
• Experience with developing large-scale, real-time multi-platform systems (Windows, macOS, Linux).

We’d love it if you have

• Good knowledge of network protocols and network topologies.
• Understanding of web browsing concepts like sandboxing, profiles, CSP, certificate handling, etc.
• Past experience with Chromium code base or extension development.

We’re a team of hungry, high-character professionals from all backgrounds who came together to reinvent work for the modern enterprise.

Island, the Enterprise Browser is the ideal enterprise workplace where work flows freely while remaining fundamentally secure. With the core needs of the enterprise naturally embedded in the browser itself, Island gives organizations complete control, visibility, and governance over the last mile, while delivering the same smooth Chromium-based browser experience users expect.

What we’re building now - it’s not another solution. It’s a whole new chapter for enterprise work.

What you will do:

• Improve RnD velocity by finding ways to improve CI stability and performance.
• Build and maintain CI pipelines that will deliver a high-quality standard of code to our customers.
• Create monitoring tools and metrics to understand R&D pain points, identify production issues, and ensure the product always works.
• Allow developers to write E2E tests for any feature needed while supporting all platforms.
• Create tools for developers to work locally and on the developer stage, allowing them to troubleshoot and test the code more easily before merging.

What you need to have:

• 5+ years of development experience, including writing integration tests E2E.
• Experience with engineering distributed CICD pipelines across multiple platforms (using Jenkins, Github actions, etc.).
• Experience working with multi-cloud, a strong understanding of how servers communicate.
• Familiarity with DevOps tools (Kubernetes, Dockers, Terraform, etc.).
• Strong problem-solving abilities and a data-driven approach to decision-making.
• Great communication skills, with high service awareness.
• Experience in monitoring, working with Grafana, SQL, etc - Advantage.
• Experience developing in C# and Python - Advantage.

Island is hiring!

We’re a team of hungry, high-character professionals from all backgrounds who came together to reinvent work for the modern enterprise. And we’re always looking for world-class human beings to join us.

As a Senior DevEx Engineer at Island, you will have the opportunity to work closely with our core developers to improve their cadence, effectiveness and quality using cutting-edge technologies, working on top of one of the largest open-source code bases - Chromium.

You will be responsible for designing and implementing a high-quality CI pipeline and monitoring tools to ensure the stability and security of our product.

In this role, you will have the opportunity to work with a small, but highly skilled and talented team. You will have the freedom to self-promote and take on additional responsibilities as you see fit. This is a great opportunity for someone who is looking to make a big impact in a dynamic and fast-paced environment.

Some key responsibilities for this position include:

• Making development on top of Chromium efficient and seamless for low level developers.
• Develop and maintain our CI/CD pipelines to ensure smooth and efficient releases
• Work closely with developers to empower the dev experience on various operating systems - Windows, Mac, Linux, Android and iOS
• Design, implement, and maintain our production infrastructure, including our multi-cloud-based systems and servers
• Utilizing cloud technologies such as AWS and Kubernetes to deploy and scale Island’s product
• Building and maintaining monitoring tools to ensure the stability and security of our product
• Collaborating with the team to identify and troubleshoot issues in the production environment

• 5+ years of experience as a DevEx or DevOps Engineer, preferably in a startup environment
• Experience with at least two of these languages: Python/C/C++/Groovy
• Strong skills with a variety of DevOps monitoring and alerting tools
• Low-level background and solid operating system knowledge with a passion to os internals
• Service-oriented attitude, team player, fast self-learning individual, and problem solver
• Experience with Agents or Endpoint product pipelines, installation, packaging, signing, and distribution - Huge advantage!

If you are a skilled DevOps Engineer with experience working with the latest technologies and a desire to work in a startup environment, we encourage you to apply for this exciting opportunity!

We’re a team of hungry, high-character professionals from all backgrounds who came together to reinvent work for the modern enterprise.

And we’re always looking for world-class human beings (not resumes) to join the movement.

As a Senior DevOps Engineer at Island, you will have the opportunity to work with cutting-edge technology such as Kubernetes, AWS, and Terraform to build and maintain our enterprise browser product. You will be responsible for designing and implementing a high-quality CI pipeline and monitoring tools to ensure the stability and security of our product.

In this role, you will have the opportunity to work with a small, but highly skilled and talented team. You will have the freedom to self-promote and take on additional responsibilities as you see fit. This is a great opportunity for someone who is looking to make a big impact in a dynamic and fast-paced environment.

Some key responsibilities for this position include:

• Design, implement and maintain our production infrastructure, including our multi-cloud-based systems and servers
• Develop and maintain our CI/CD pipelines to ensure smooth and efficient releases
• Utilizing cloud technologies such as AWS and Kubernetes to deploy and scale Island’s product
• Building and maintaining monitoring tools to ensure the stability and security of our product
• Collaborating with the team to identify and troubleshoot issues in the production environment

• 5+ years of experience as a DevOps Engineer, preferably in a startup environment
• Experience working with AWS
• Terraform hands-on experience
• 5+ years of production experience with Kubernetes including using open-source solutions from the ecosystem
• Skills with at least one of these languages: Python/C#/Typescript/Go
• Strong skills with a variety of monitoring and alerting tools
• Service-oriented attitude, team player, fast self-learning individual and problem solver

If you are a skilled DevOps Engineer with experience working with the latest technologies and a desire to work in a startup environment, we encourage you to apply for this exciting opportunity!

We’re a team of hungry, high-character professionals from all backgrounds who came together to reinvent work for the modern enterprise.

And we’re always looking for world-class human beings (not resumes) to join the movement.

We’re expanding in all directions. If you want in, ask yourself these 3 questions:

• Does making iconic tech for the biggest companies on earth sound thrilling?
• Do others consider me an expert at what I do?
• Am I a quick learner, team player, and genuinely good person

If so, keep reading. This might be the opportunity both of us have been waiting for.

Island, the Enterprise Browser is the ideal enterprise workplace where work flows freely while remaining fundamentally secure. With the core needs of the enterprise naturally embedded in the browser itself, Island gives organizations complete control, visibility, and governance over the last mile, while delivering the same smooth Chromium-based browser experience users expect.

Led by experienced leaders of the enterprise security and browser technology space and backed by leading venture funds -- Sequoia Capital, Cyberstarts, Insight Partners and Stripes Capital -- Island is redefining the future of work for some of the largest, most respected enterprises in the world.

We’ve researched every corner of the modern enterprise. Built industry-defining tech like anti-virus software and browser isolation. Delivered products like DLP and proxies to millions worldwide.

But what we’re building now - it’s not another solution. It’s a whole new chapter for enterprise work.

The challenges, the complexity, the scale - this is bigger than everything we’ve done before. Combined.

Send us your story\CV - let’s talk.

We’re a team of hungry, high-character professionals from all backgrounds who came together to reinvent work for the modern enterprise.

And we’re always looking for world-class human beings (not resumes) to join the movement.

We’re expanding in all directions. If you want in, ask yourself these 3 questions:

• Does making iconic tech for the biggest companies on earth sound thrilling?
• Do others consider me an expert at what I do?
• Am I a quick learner, team player, and genuinely good person

If so, keep reading. This might be the opportunity both of us have been waiting for.

Island, the Enterprise Browser is the ideal enterprise workplace where work flows freely while remaining fundamentally secure. With the core needs of the enterprise naturally embedded in the browser itself, Island gives organizations complete control, visibility, and governance over the last mile, while delivering the same smooth Chromium-based browser experience users expect.

Led by experienced leaders of the enterprise security and browser technology space and backed by leading venture funds -- Sequoia Capital, Cyberstarts, Insight Partners and Stripes Capital -- Island is redefining the future of work for some of the largest, most respected enterprises in the world.

We’ve researched every corner of the modern enterprise. Built industry-defining tech like anti-virus software and browser isolation. Delivered products like DLP and proxies to millions worldwide.

But what we’re building now - it’s not another solution. It’s a whole new chapter for enterprise work.

The challenges, the complexity, the scale - this is bigger than everything we’ve done before. Combined.

Send us your story\CV - let’s talk.

Build the Future of Enterprise Software with Us

We’re a team of passionate, high-caliber engineers and professionals from diverse backgrounds, united by a mission: to reinvent the modern workplace with technology that is both powerful and elegant. We believe great teams are built on talent, collaboration, and shared purpose—not just resumes. If you thrive on solving complex engineering challenges, building rock-solid software, and working with smart, driven people, you might be exactly who we’re looking for.

Ask Yourself:

• Do I care deeply about writing clean, scalable, and maintainable code?
• Do I take pride in building software that meets the highest standards of quality and reliability?
• Do I enjoy collaborating with other top-talented engineers to push boundaries and create something truly impactful?

If you answered yes, let’s talk. This might be the opportunity both of us have been waiting for.

What We’re Building

Island is redefining the enterprise browser experience—where security, usability, and enterprise control coexist seamlessly. By embedding core security and IT needs directly into the browser, we empower organizations with complete control while delivering the familiar, smooth Chromium-based experience users expect. Our customers include some of the world’s top companies, and we’re now tackling an even bigger challenge: creating the ultimate secure workspace for the modern enterprise.

Why Join Us?

• Collaborate with Brilliant Engineers: Work with professionals who value clean architecture, maintainable code, and long-term scalability.
• Innovate with Modern Cloud Technologies: Focus on performance, resilience, and security at scale.
• Commit to Quality: Build testable, high-quality software in an environment that prizes automation and best practices.
• Solve Complex Challenges: Tackle problems at the intersection of security, infrastructure, and user experience.
• Hybrid Work Environment: Enjoy the best of both worlds with our flexible, hybrid model based in a vibrant office in the Warsaw city center.

If you're excited by the idea of shaping the future of enterprise work—where security and productivity go hand in hand—we’d love to hear from you.

• Core Engineering Expertise: Deep understanding of software engineering fundamentals including test automation, dependency injection, software architecture, and SOLID principles.
• Language-Agnostic Skills: Ability to master and apply key engineering concepts regardless of programming language.
• Proven Track Record: Significant experience delivering robust, scalable software in complex environments.
• Mentorship & Leadership: Experience mentoring junior engineers and leading by example in collaborative team settings.
• Problem Solving: Strong analytical skills to break down complex problems and architect effective, efficient solutions.
• Adaptability: Comfortable with evolving technologies and agile development practices.

We’re a team of hungry, high-character professionals from all backgrounds who came together to reinvent work for the modern enterprise.

And we’re always looking for world-class human beings (not resumes) to join the movement.

We’re expanding in all directions. If you want in, ask yourself these 3 questions:

• Does making iconic tech for the biggest companies on earth sound thrilling?
• Do others consider me an expert at what I do?
• Am I a quick learner, team player, and genuinely good person

If so, keep reading. This might be the opportunity both of us have been waiting for.

Island, the Enterprise Browser, is the ideal enterprise workplace where work flows freely while remaining fundamentally secure. With the core needs of the enterprise naturally embedded in the browser itself, Island gives organizations complete control, visibility, and governance over the last mile, while delivering the same smooth Chromium-based browser experience users expect.

Led by experienced leaders of the enterprise security and browser technology space and backed by leading venture funds -- Sequoia Capital, Cyberstarts, Insight Partners and Stripes Capital -- Island is redefining the future of work for some of the largest, most respected enterprises in the world.

We’ve researched every corner of the modern enterprise. Built industry-defining tech like anti-virus software and browser isolation. Delivered products like DLP and proxies to millions worldwide.

But what we’re building now - it’s not another solution. It’s a whole new chapter for enterprise work.

The challenges, the complexity, the scale - this is bigger than everything we’ve done before. Combined.

Send us your story/CV - let’s talk.

We’re a team of hungry, high-character professionals from all backgrounds who came together to reinvent work for the modern enterprise.

And we’re always looking for world-class human beings (not resumes) to join the movement.

We’re expanding in all directions. If you want in, ask yourself these 3 questions:

• Does making iconic tech for the biggest companies on earth sound thrilling?
• Do others consider me an expert at what I do?
• Am I a quick learner, team player, and genuinely good person

If so, keep reading. This might be the opportunity both of us have been waiting for.

Island, the Enterprise Browser is the ideal enterprise workplace where work flows freely while remaining fundamentally secure. With the core needs of the enterprise naturally embedded in the browser itself, Island gives organizations complete control, visibility, and governance over the last mile, while delivering the same smooth Chromium-based browser experience users expect.

Led by experienced leaders of the enterprise security and browser technology space and backed by leading venture funds -- Sequoia Capital, Cyberstarts, Insight Partners and Stripes Capital -- Island is redefining the future of work for some of the largest, most respected enterprises in the world.

We’ve researched every corner of the modern enterprise. Built industry-defining tech like anti-virus software and browser isolation. Delivered products like DLP and proxies to millions worldwide.

But what we’re building now - it’s not another solution. It’s a whole new chapter for enterprise work.

The challenges, the complexity, the scale - this is bigger than everything we’ve done before. Combined.

Send us your story\CV - let’s talk.

Our office manager will oversee daily office operations to ensure efficiency and smooth workflow. Their responsibilities include managing office supplies, coordinating with vendors, handling administrative tasks, and supporting staff. They also play a crucial role in maintaining office policies, managing budgets, and potentially assisting with HR functions like onboarding new employees. 

Key Responsibilities include, but not limited to:

• Office Operations: Ensuring the office runs smoothly, managing day-to-day operations, and maintaining a tidy and efficient workspace. Maintain portal for all property management related requests.  Perform weekly inspection of the office and arrange any needed additional cleaning or maintenance.  Prepare conference room for meetings,
• Inventory and Supplies: Managing office supplies, ordering necessary items, and maintaining inventory control.
• Vendor Management: Coordinating with vendors for services like cleaning, maintenance, and supplies, and negotiating contracts. 
• Budget Management: Assisting with budget preparation, tracking expenses, and ensuring adherence to financial guidelines. 
• Facility Management: Overseeing maintenance and repairs of office equipment and facilities. 
• Employee Support: Providing support to staff with administrative tasks, assisting with onboarding.  Manage badging system for new hires and employees, guests visiting HQ
• Policy and Procedure Implementation: Assisting in the development and implementation of office policies and procedures, ensuring compliance with company standards. 
• Event Planning: Organizing and coordinating office events and meetings.
• Communication and Coordination: Serving as a point of contact for internal and external inquiries, facilitating communication between different departments, and acting as a liaison with other teams
• Lunch:  Order & organize lunches for the office.
• Mail:  Receive deliveries & packages.  Sort business mail.  Manage our FedEx account and generate monthly reports.

Skills and Qualifications:

• Self-starter:  Able to work independently, with minimal direction, and with a bias towards ownership and action (i.e., going beyond the task at hand)
• Organization and Time Management: Excellent organizational skills, proficient at multi-tasking, and the ability to prioritize tasks effectively in a fast-paced environment. 
• Communication Skills: Strong written and verbal communication skills for interacting with staff, vendors, and clients. 
• Problem-Solving Skills: Ability to identify and resolve issues efficiently and effectively. Solutions-oriented and able to roll up sleeves to get things done
• Proficiency in Office Software: Familiarity with Google Suite and other relevant software, including Slack
• Attention to Detail: Accuracy and thoroughness in completing tasks and maintaining records. Possesses the ability to learn new skills and tools quickly
• Strong Interpersonal Skills: Ability to build rapport with colleagues and foster a positive work environment. 
• Leadership and Management Skills: Strong leadership skills are important for overseeing the overall office operations and for managing team members.

• Project management experience is a plus
• Driver’s license required; access to car
• 5+ years experience

What if the enterprise had complete control over the browser? What would it mean for security, for productivity, for work itself?

Introducing Island, the Enterprise Browser - the ideal enterprise workplace, where work flows freely while remaining fundamentally secure. With the core needs of the enterprise naturally embedded in the browser itself, Island gives organizations complete control, visibility, and governance over the last mile, while delivering the same smooth Chromium-based browser experience users expect. Led by experienced leaders in enterprise security and browser technology and backed by leading venture funds -- Insight Partners, Sequoia Capital, Cyberstarts and Stripes Capital -- Island is redefining the future of work for some of the largest, most respected enterprises in the world.

Island has been chosen as one of LinkedIn's Top Startups of 2024 in Dallas.

At Island, we’re entering our next phase of explosive growth — and we’re looking for our first BDR Leader to help lead the charge. If you’re a scrappy, strategic builder who thrives in the zero-to-one stage, loves developing high-performing teams, and isn’t afraid to get on the phone when needed, this is your moment.

You’ll be the architect and hands-on leader of our global BDR function. That means everything from hiring and coaching our first reps, to designing outbound processes, implementing prospecting tech stacks, and scaling the team from the ground up. You’ll be critical in laying the foundation for a team that could scale from 0 to 10, 20, or even 50 BDRs across multiple regions — and fast.

Note: This position is 100% in-office at our Coppell, TX headquarters near Dallas (Monday through Friday). We believe collaboration and culture thrive face-to-face, and we can’t wait to welcome you to the team.

What You’ll Be Doing

Building the Team:

• Hire, train, and coach a team of BDRs from scratch — starting small, growing fast.
• Establish team culture, set performance expectations, and build a high-energy, accountable environment.

Operationalizing Success:

• Develop the BDR playbook: lead gen strategies, outreach cadences, qualification frameworks, and pipeline handoffs.
• Roll up your sleeves to test, iterate, and improve outbound efforts across channels (phone, email, social, etc.).

Driving Performance:

• Monitor KPIs and team performance, and take a data-driven approach to coaching and process improvement.
• Work closely with sales leadership and marketing to align on ICP, messaging, and lead sourcing strategies.

Scaling Smart:

• Lead global expansion of the BDR team — managing time zones, cultures, and scaling needs as we grow.
• Select, implement, and optimize prospecting tools (dialers, sequencing tools, enrichment tech, etc.).

Getting In the Trenches:

• This isn’t a clipboard role. You’ll lead by example, jumping in on calls, reviewing messaging, and being hands-on where needed.

What We’re Looking For

• 10+ years of experience in BDR/SDR leadership, with a background in hiring, building, and scaling teams.
• Experience managing global or distributed teams is a major plus.
• A strong grasp of modern outbound strategies and the tools that power them.
• A builder mentality: you’ve created processes, not just followed them.
• A natural coach and motivator — you know how to push your team to hit goals and grow professionally.
• Excellent communication and reporting skills — you’re as comfortable presenting a forecast as you are writing a cold call script.
• Deep collaboration experience with sales, marketing, and operations partners.
• SaaS experience required. Cybersecurity enterprise experience is a bonus.

What We Offer

• 100% covered medical, dental, and vision benefits for employees starting on day 1, with 85% covered for dependents up to cap
• Discretionary Time Off (DTO)
• 401K with 4% company match
• Paid parental leave policies
• Daily catered lunch in our Coppell HQ
• 24/7 access to Cypress Waters gym facilities

Island is proud to be an Equal Opportunity Employer. We welcome and encourage candidates from all backgrounds and walks of life.

What if the enterprise had complete control over the browser? What would it mean for security, for productivity, for work itself?

Introducing Island, the Enterprise Browser - the ideal enterprise workplace, where work flows freely while remaining fundamentally secure. With the core needs of the enterprise naturally embedded in the browser itself, Island gives organizations complete control, visibility, and governance over the last mile, while delivering the same smooth Chromium-based browser experience users expect. Led by experienced leaders in enterprise security and browser technology and backed by leading venture funds -- Insight Partners, Sequoia Capital, Cyberstarts and Stripes Capital -- Island is redefining the future of work for some of the largest, most respected enterprises in the world.

Island has a vision to reshape how work happens by delivering a secure, enterprise-ready browser that gives organizations complete control without compromising user experience. The Island Enterprise Browser is purpose-built to reduce risk, accelerate productivity, and simplify how security and IT teams manage access to apps and data.

As we continue to scale, we’re always looking to connect with exceptional Account Executives across the U.S. who are eager to join a cybersecurity company on a mission to transform how modern work happens. If you’ve got a track record of closing business, a consultative approach to sales, and a passion for innovation, we want to hear from you.

Why Join Island?

• We’re building something truly new: the world’s first Enterprise Browser, adopted by leading organizations for secure and seamless work
• Backed by top-tier investors and led by cybersecurity veterans
• A fast-moving environment where sales talent is valued, empowered, and set up to win

This is an open pipeline post. There may not be a role open today, but we review every applicant carefully for future opportunities on our sales team, especially in Enterprise or Strategic AE roles.

Interested?

Submit your resume and we’ll reach out as roles open that match your experience!

What if the enterprise had complete control over the browser? What would it mean for security, for productivity, for work itself?

Introducing Island, the Enterprise Browser - the ideal enterprise workplace, where work flows freely while remaining fundamentally secure. With the core needs of the enterprise naturally embedded in the browser itself, Island gives organizations complete control, visibility, and governance over the last mile, while delivering the same smooth Chromium-based browser experience users expect. Led by experienced leaders in enterprise security and browser technology and backed by leading venture funds -- Insight Partners, Sequoia Capital, Cyberstarts and Stripes Capital -- Island is redefining the future of work for some of the largest, most respected enterprises in the world.

Island has been chosen as one of LinkedIn's Top Startups of 2024 in Dallas.

At Island we’re not just filling seats, we’re building a team of sharp, bold, and ambitious sales pros who love the thrill of the hunt. If you’re the kind of person who sees a cold call as a challenge, not a chore, and you get energized by tracking down new opportunities and closing deals, you’ll fit right in.

This role is all about finding new business in the mid-market space, connecting with companies that can benefit from what we do, and steering conversations that turn into wins. This isn’t about managing an existing book of business — it’s about breaking new ground every day.

Note: This position is 100% in-office at our Coppell, TX headquarters near Dallas (Monday through Friday). We believe collaboration and culture thrive face-to-face, and we can’t wait to welcome you to the team.

What You’ll Be Doing

• Hunting: Research, prospect, and chase down leads. Cold calls, LinkedIn, email, networking — if it moves the needle, you’ll try it.
• Connecting: Understand what challenges mid-market businesses face and show them how island.io makes those problems disappear.
• Closing: You know how to pitch, negotiate, and seal the deal. No fluff — just real conversations that lead to contracts signed.
• Building Relationships: Once you’ve got their attention, keep it by being a trusted advisor, not just a salesperson.
• Teaming Up: Work closely with marketing, product, and customer success so the handoff is smooth and clients feel taken care of from start to finish.
• Reporting: Keep the sales pipeline fresh and accurate, and share what’s happening with your team so everyone stays in the loop.



What We’re Looking For

• At least 1-2 years experience in software sales, preferably with some exposure to cybersecurity.
• A proven closer with a track record of consistently surpassing revenue targets while driving new business growth.
• You’re a hunter and you love the chase, the strategy, and the satisfaction of winning new business.
• A quick learner who is a resourceful self-starter.
• You’re comfortable with outreach tools and Salesforce.
• Communication is your strong suit — you’re confident presenting and negotiating.
• Bachelor’s degree or equivalent experience — but show us your hustle.

What We Offer

• 100% covered medical, dental, and vision benefits for employees starting on day 1, with 85% covered for dependents up to cap
• Discretionary Time Off (DTO)
• 401K with 4% company match
• Paid parental leave policies
• Daily catered lunch in our Coppell HQ
• 24/7 access to Cypress Waters gym facilities

Why Island?

We believe a diverse team makes us stronger — not just in how we work but in how we innovate and grow. We’re committed to an inclusive workplace where everyone can bring their full selves to work and thrive.

Island is proud to be an Equal Opportunity Employer. We welcome and encourage candidates from all backgrounds and walks of life.

What if the enterprise had complete control over the browser? What would it mean for security, for productivity, for work itself?

Introducing Island, the Enterprise Browser - the ideal enterprise workplace, where work flows freely while remaining fundamentally secure. With the core needs of the enterprise naturally embedded in the browser itself, Island gives organizations complete control, visibility, and governance over the last mile, while delivering the same smooth Chromium-based browser experience users expect. Led by experienced leaders in enterprise security and browser technology and backed by leading venture funds -- Insight Partners, Sequoia Capital, Cyberstarts and Stripes Capital -- Island is redefining the future of work for some of the largest, most respected enterprises in the world..

Island has a vision to reshape how work happens by delivering a secure, enterprise-ready browser that gives organizations complete control without compromising user experience. The Island Enterprise Browser is purpose-built to reduce risk, accelerate productivity, and simplify how security and IT teams manage access to apps and data.

As an Island Account Executive, you’ll be at the forefront of redefining the enterprise workspace. You’ll drive growth across your territory by landing net new logos driving the Island footprint focusing on a value realizing the power of Island. Backed by a team of innovators and operators, you’ll focus on delivering outcomes that matter—tighter security, better performance, and measurable ROI. You’ll lead with curiosity, close with conviction, and stay relentless in your commitment to helping customers modernize how they work

The successful Island Account Executive is a highly motivated, self-driven, and experienced Account Executive who is passionate about security and about driving protection against the biggest identity threats.

Island’s Enterprise Sales Team manages the sales process for Enterprise-sized organizations (2,500 - 10,000). The team organizes and conducts sales presentations, site visits and product demonstrations to prospects and represents Island in a consistent, effective and professional manner to best develop and win new clients.

What You’ll Be Doing at Island:

• Define and execute a strategic plan to build and grow pipeline—focused on acquiring net new customers who are ready to rethink how secure work gets done
• Deliver consistent, measurable revenue growth across your territory with a focus on expansion and high-value customer outcomes
• Own the full sales cycle: develop account strategies, build executive relationships, and drive deals to close with predictability
• Proactively identify and engage with senior decision-makers across Security, IT, Digital Transformation, and Operations
• Lead high-impact deal cycles—from initial discovery through to negotiation and close—while driving urgency and clear business value
• Leverage Island’s partner ecosystem (resellers, GSIs, MSSPs, and tech alliances) to co-sell and uncover net new opportunities
• Collaborate across your internal Island team—Presales, Product, Marketing, xDRs, Customer Success—to align on account strategy and execution
• Take a value-led approach to every customer interaction, showing how Island enables secure productivity, governance, and operational efficiency
• Travel as needed to meet customers, build trust, and drive momentum in key accounts

What You’ll Bring to the Role:

• 7+ years of enterprise SaaS sales experience with a strong track record of hitting or exceeding quota
• Proven success navigating complex, multi-stakeholder sales cycles—particularly in cybersecurity, IT infrastructure, or digital workspace solutions
• Ability to educate and influence technical and business leaders, driving consensus and urgency across IT, Security, and the C-suite
• Comfortable evangelizing disruptive technology and pioneering new budget lines and use cases
• Experience working with and through partners—GSIs, VARs, MSSPs—to scale pipeline and influence deals
• Executive-level presence with outstanding communication, presentation, and storytelling skills
• Growth mindset with a bias for action, accountability, and continuous improvement
• Familiarity with value-based frameworks like MEDDPICC, Challenger, or Sandler (we use MEDDPICC)

Why Island?

We believe a diverse team makes us stronger — not just in how we work but in how we innovate and grow. We’re committed to an inclusive workplace where everyone can bring their full selves to work and thrive.

Island is proud to be an Equal Opportunity Employer. We welcome and encourage candidates from all backgrounds and walks of life.

What if the enterprise had complete control over the browser? What would it mean for security, for productivity, for work itself?

Introducing Island, the Enterprise Browser - the ideal enterprise workplace, where work flows freely while remaining fundamentally secure. With the core needs of the enterprise naturally embedded in the browser itself, Island gives organizations complete control, visibility, and governance over the last mile, while delivering the same smooth Chromium-based browser experience users expect. Led by experienced leaders in enterprise security and browser technology and backed by leading venture funds -- Insight Partners, Sequoia Capital, Cyberstarts and Stripes Capital -- Island is redefining the future of work for some of the largest, most respected enterprises in the world.

Island has a vision to reshape how work happens by delivering a secure, enterprise-ready browser that gives organizations complete control without compromising user experience. The Island Enterprise Browser is purpose-built to reduce risk, accelerate productivity, and simplify how security and IT teams manage access to apps and data.

As we expand our Sales Engineering team, we’re looking to connect with top-tier Sales Engineers across the U.S. who are excited to help customers solve complex security challenges with a simple, elegant solution.

Why Island?

• We’re solving real, high-impact problems at the intersection of security and productivity
• Our SEs are true partners in the sales process — technical strategists, trusted advisors, and product champions
• Backed by world-class investors, and led by proven cybersecurity operators

This is an open pipeline post — while we may not have a current SE opening today, we’re reviewing applications to proactively build relationships with talented pre-sales professionals for future opportunities.

You might be a fit if you:

• Have experience in pre-sales roles for cybersecurity, networking, or enterprise software solutions
• Are comfortable running discovery, demos, proof-of-concepts, and navigating technical objections
• Love translating complex technology into simple value for customers
• Thrive in dynamic environments and want to be part of building something category-defining

Interested?

Submit your resume and we’ll reach out as roles open that match your experience!

Island is hiring!

We’re a team of hungry, high-character professionals from all backgrounds who came together to reinvent work for the modern enterprise. And we’re always looking for world-class human beings (not resumes) to join the movement.

Island has been chosen as one of LinkedIn's Top Startups of 2024 in Dallas.

In this role, you will have the opportunity to work with a small, but highly skilled and talented team. You will have the freedom to self-promote and take on additional responsibilities as you see fit. This is a great opportunity for someone who is looking to make a big impact in a dynamic and fast-paced environment.

As a Product Support Engineer you will have a pivotal role in providing assistance to our customers and sales team by addressing technical inquiries, troubleshooting issues, and ensuring the uninterrupted functionality of The Enterprise Browser throughout the entire customer journey.

We are looking for engineers whose customer obsession is in their DNA and who possess a strong eagerness to learn, evolve and become experts in our cutting-edge technologies.

This position is Dallas-based.

Responsibilities:

• Provide exceptional technical support to enterprise customers, promptly addressing their queries and issues via various communication channels (email, phone, chat).
• Demonstrate a deep understanding of our products and its integration with clients' systems to offer effective solutions and guidance.
• Collaborate with cross-functional teams, including development and QA, to escalate and resolve critical customer issues promptly.
• Document customer interactions, technical solutions, and best practices to create an organized knowledge base for both internal and external use.
• Actively contribute to product improvement by providing valuable feedback and insights gained from customer interactions.
• Work independently with a self-sufficient and proactive approach while adhering to established SLAs and performance metrics.
• Ability to work off-hours when needed.

• This position is Dallas-based.
• 5+ years of hands-on experience in support roles, working directly with enterprise customers.
• 5+ years of proven experience in troubleshooting methodologies and problem-solving skills.
• 3+ years of working in a startup environment and the ability to thrive in a fast-paced, agile atmosphere.
• In-depth knowledge of network and security devices, such as Okta, Zscaler, and Siem.
• Expertise in OS systems, including, Windows, Mac and Linux.
• Strong debugging skills for Windows applications and a solid understanding of the HTTP protocol.
• 5+ years of experience with IT tasks like installing virtual machines and configuring IT environments.
• 5+ years of experience with support methodologies and tools (Confluence, Salesforce, Jira).
• 3+ years of experience working with Log systems like Coralogix, and Sentry.
• Advantage - Bachelor's degree in Computer Science, Engineering, or a related field.

Island is hiring!

We’re a team of hungry, high-character professionals from all backgrounds who came together to reinvent work for the modern enterprise. And we’re always looking for world-class human beings (not resumes) to join the movement.

In this role, you will have the opportunity to work with a small, but highly skilled and talented team. You will have the freedom to self-promote and take on additional responsibilities as you see fit. This is a great opportunity for someone who is looking to make a big impact in a dynamic and fast-paced environment.

As a Product Support Engineer you will have a pivotal role in providing assistance to our customers and sales team by addressing technical inquiries, troubleshooting issues, and ensuring the uninterrupted functionality of The Enterprise Browser throughout the entire customer journey.

We are looking for engineers whose customer obsession is in their DNA and who possess a strong eagerness to learn, evolve and become experts in our cutting-edge technologies.

Responsibilities:

• Provide exceptional technical support to enterprise customers, promptly addressing their queries and issues via various communication channels (email, phone, chat).
• Demonstrate a deep understanding of our products and its integration with clients' systems to offer effective solutions and guidance.
• Collaborate with cross-functional teams, including development and QA, to escalate and resolve critical customer issues promptly.
• Document customer interactions, technical solutions, and best practices to create an organized knowledge base for both internal and external use.
• Actively contribute to product improvement by providing valuable feedback and insights gained from customer interactions.
• Work independently with a self-sufficient and proactive approach while adhering to established SLAs and performance metrics.
• Ability to work off-hours when needed.

• 5+ years of hands-on experience in support roles, working directly with enterprise customers.
• 5+ years of proven experience in troubleshooting methodologies and problem-solving skills.
• 3+ years of working in a startup environment and the ability to thrive in a fast-paced, agile atmosphere.
• In-depth knowledge of network and security devices, such as Okta, Zscaler, and Siem.
• Expertise in OS systems, including, Windows, Mac and Linux.
• Strong debugging skills for Windows applications and a solid understanding of the HTTP protocol.
• 5+ years of experience with IT tasks like installing virtual machines and configuring IT environments.
• 5+ years of experience with support methodologies and tools (Confluence, Salesforce, Jira).
• 3+ years of experience working with Log systems like Coralogix, and Sentry.
• Advantage - Bachelor's degree in Computer Science, Engineering, or a related field.

Island is hiring!

We’re a team of hungry, high-character professionals from all backgrounds who came together to reinvent work for the modern enterprise. And we’re always looking for world-class human beings (not resumes) to join the movement.

In this role, you will have the opportunity to work with a small, but highly skilled and talented team. You will have the freedom to self-promote and take on additional responsibilities as you see fit. This is a great opportunity for someone who is looking to make a big impact in a dynamic and fast-paced environment.

As a Product Support Engineer you will have a pivotal role in providing assistance to our customers and sales team by addressing technical inquiries, troubleshooting issues, and ensuring the uninterrupted functionality of The Enterprise Browser throughout the entire customer journey.

We are looking for engineers whose customer obsession is in their DNA and who possess a strong eagerness to learn, evolve and become experts in our cutting-edge technologies.

Responsibilities:

• Provide exceptional technical support to enterprise customers, promptly addressing their queries and issues via various communication channels (email, phone, chat).
• Demonstrate a deep understanding of our products and its integration with clients' systems to offer effective solutions and guidance.
• Collaborate with cross-functional teams, including development and QA, to escalate and resolve critical customer issues promptly.
• Document customer interactions, technical solutions, and best practices to create an organized knowledge base for both internal and external use.
• Actively contribute to product improvement by providing valuable feedback and insights gained from customer interactions.
• Work independently with a self-sufficient and proactive approach while adhering to established SLAs and performance metrics.
• Ability to work off-hours when needed.

• 5+ years of hands-on experience in support roles, working directly with enterprise customers.
• 5+ years of proven experience in troubleshooting methodologies and problem-solving skills.
• 3+ years of working in a startup environment and the ability to thrive in a fast-paced, agile atmosphere.
• In-depth knowledge of network and security devices, such as Okta, Zscaler, and Siem.
• Expertise in OS systems, including, Windows, Mac and Linux.
• Strong debugging skills for Windows applications and a solid understanding of the HTTP protocol.
• 5+ years of experience with IT tasks like installing virtual machines and configuring IT environments.
• 5+ years of experience with support methodologies and tools (Confluence, Salesforce, Jira).
• 3+ years of experience working with Log systems like Coralogix, and Sentry.
• Advantage - Bachelor's degree in Computer Science, Engineering, or a related field.
• 
  

Island is hiring!

We’re a team of hungry, high-character professionals from all backgrounds who came together to reinvent work for the modern enterprise. And we’re always looking for world-class human beings (not resumes) to join the movement.

Island has been chosen as one of LinkedIn's Top Startups of 2024 in Dallas.

In this role, you will have the opportunity to work with a small, but highly skilled and talented team. You will have the freedom to self-promote and take on additional responsibilities as you see fit. This is a great opportunity for someone who is looking to make a big impact in a dynamic and fast-paced environment.

As a Product Support Engineer you will have a pivotal role in providing assistance to our customers and sales team by addressing technical inquiries, troubleshooting issues, and ensuring the uninterrupted functionality of The Enterprise Browser throughout the entire customer journey.

We are looking for engineers whose customer obsession is in their DNA and who possess a strong eagerness to learn, evolve and become experts in our cutting-edge technologies.

Responsibilities:

• Provide exceptional technical support to enterprise customers, promptly addressing their queries and issues via various communication channels (email, phone, chat).
• Demonstrate a deep understanding of our products and its integration with clients' systems to offer effective solutions and guidance.
• Collaborate with cross-functional teams, including development and QA, to escalate and resolve critical customer issues promptly.
• Document customer interactions, technical solutions, and best practices to create an organized knowledge base for both internal and external use.
• Actively contribute to product improvement by providing valuable feedback and insights gained from customer interactions.
• Work independently with a self-sufficient and proactive approach while adhering to established SLAs and performance metrics.
• Ability to work off-hours when needed.

• 5+ years of hands-on experience in support roles, working directly with enterprise customers.
• 5+ years of proven experience in troubleshooting methodologies and problem-solving skills.
• 3+ years of working in a startup environment and the ability to thrive in a fast-paced, agile atmosphere.
• In-depth knowledge of network and security devices, such as Okta, Zscaler, and Siem.
• Expertise in OS systems, including, Windows, Mac and Linux.
• Strong debugging skills for Windows applications and a solid understanding of the HTTP protocol.
• 5+ years of experience with IT tasks like installing virtual machines and configuring IT environments.
• 5+ years of experience with support methodologies and tools (Confluence, Salesforce, Jira).
• 3+ years of experience working with Log systems like Coralogix, and Sentry.
• Advantage - Bachelor's degree in Computer Science, Engineering, or a related field.